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Front Desk Agent - PM SHIFT - Parsippany Hampton
Front Desk Agent - PM SHIFT - Parsippany Hampton
Front Desk Agent - PM SHIFT - Parsippany Hampton

Full Time - Work at Location Address

Added on: 09/30/2023

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What You Will Be Doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately, and efficiently know how and where to post all charges.
  • Have a complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have a working knowledge of reservations and procedures, including how to take same-day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.


What we are looking for

  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

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